Emergency relief

Knowing what to do and where to go is critical to keep you and your family safe and help you to recover quickly from the impacts of disasters and emergencies.
  • Consider speaking to your General Practitioner (local doctor) and local council to find out what help and supports are available. 
  • Find out if you are eligible for the Personal Hardship Assistance Program
  • Call Lifeline on 13 11 14 if you are worried about your mental health or the mental health of a loved one.

People who have been impacted by emergency events may experience a mix of physical, mental and emotional reactions.

Knowing what to do and where to go is critical to keep you and your family safe and help you to recover quickly.

Emergency Relief Handbook

The Emergency Relief Handbook is a guide on what to do if you are affected by an emergency.

The handbook will help you to take action at different stages of an emergency.

Use the handbook if you have been directly impacted by an emergency, or supporting others affected by an emergency. 

It can be used straight after an emergency and into the early recovery stage. It applies to all types of major emergencies.

Emergency relief handbook in other languages