The Department of Families, Fairness and Housing (DFFH) is guided by a vision centred on safe and supported children and families, in stable homes and strong communities. We lead the Victorian public sector in promoting an equitable society that:
- champions inclusion
- dismantles barriers to participation
- nurtures equal opportunity for all.
We support Victorians by standing up for inclusion and equity, preventing harm and discrimination, and delivering social and housing support to Victorians who need it. Our 2024–2028 strategic plan outlines how the department will continue supporting Victorians through new and emerging challenges and opportunities over the next four years. It also details what success looks like for our department and, in turn, for the communities we serve.
This plan reflects our unwavering commitment to enhancing the lives of Victorians. Much of our work centres on preventing harm, supporting families in times of challenge and responding during emergencies. We invest in statewide reforms and programs of work focused on prevention and early intervention to address challenges before they become crises. We work closely with communities to foster connection and resilience, ensuring each voice is heard and valued.
As champions of self-determination, a key area of focus for us is to prepare to transfer control and decision-making power to First Peoples. We commit ourselves to the truth-telling process through our continued efforts responding to the work of the Yoorrook Justice Commission. We will equip our staff to listen, act and hold ourselves accountable to the outcomes of the commission’s work.
As the state’s population continues to grow and age, demand for government support services will increase. We play an important role in leading policy by supporting an intersectional lens across government. We will promote integrated, effective and sustainable services through continued coordination with other government departments and knowledge sharing and advocacy with our key stakeholders.
I have been privileged to meet some of our 7,000 people from across the state and learn first-hand what a day in the life of staff in our operational roles looks like. Nearly a fifth of our people are based in regional areas, and more than half of our staff hold frontline service delivery roles. I am committed to fostering safe, fair and inclusive workplaces where our people reflect the communities we serve. Through diversity of thought, lived experience and cultural knowledge, we can better understand and meet the community’s needs.
Prioritising the health, safety and wellbeing of our people cultivates a positive and engaged working environment. We want our people to be able to do their best work, and to do it safely. The vision we seek to uphold for the state relies on the skills, knowledge and adaptability of our staff.
I’m privileged to lead this department, and our people, as we build a safe, supportive and strong community for everyone.
Peta McCammon
Secretary
Department of Families, Fairness and Housing