Office details
Address: 402 Mair Street, Ballarat, VIC 3353
Operating hours: 8.45am to 5.00pm, Monday to Friday. Please call to make an appointment.
Telephone: 1300 360 462
Housing
Housing Call Centre (Maintenance) telephone: 13 11 72
For maintenance requests, submit an online maintenance form.
Maintenance email: Tenant.Maintenance@dffh.vic.gov.au
Housing Tenancy and Property enquiries: Ballarat.Housing@dffh.vic.gov.au
Housing Advice and Assistance Team for Victorian Housing Register (housing applications) and RentAssist Bond Loan enquiries: Ballarat.Housing@dffh.vic.gov.au
Child protection contacts
Child protection west division
Telephone: 1300 360 462
For information, visit Child protection on the Services website.
Armstrong Street Office – administration office
Address: 35 Armstrong Street, Ballarat South 3353
Telephone: 1300 360 462
Access for people with disability via Armstrong Street South at the front of the building.
Accessible parking on Armstrong Street South near the front of the building.